Thursday, December 04, 2008

Real Groovy AKL back in business!
Just got this email from Real Groovy... "We're excited to announce that as of Friday the 5th of December, Real Groovy Auckland is up and running again! We really want to thank all of our customers who have continued to support us through this difficult period, and are happy to advise that we will be restocking new titles, trading your unwanted discs, and redeeming all credit notes, vouchers and insurance credits.

And we really want to thank our fantastic staff members who have remained loyal, upbeat and positive despite the trying times.

But it's not over yet - we need your ongoing support, if we are to continue with our goal of offering the widest possible range of music and movies to New Zealanders. So please come in and visit your nearest Real Groovy store and buy lots of stuff!

WE NEED YOUR TRADES
While we have continued to process secondhand stock, we need a lot more good quality CDs, DVDS, Games and LPs to get our selection back up to the levels that we are renowned for. So please sort out all those unwanted discs and trade them towards new stuff. We will even take 45s, cassette tapes, Videos - any format, as long as they are saleable titles in good condition!

CREDIT NOTES AND VOUCHERS
If you hold a Real Groovy credit note, instore voucher, or online voucher, it is once again fully redeemable. We do apologise for the inconvenience but we are really pleased that we are able to honour these items. Remember, Real Groovy vouchers make great Christmas Gifts - both instore, and online. If you have family or friends overseas, online vouchers are the convenient gifts that give millions of choices!

WEBSITE
The Real Groovy website www.realgroovy.co.nz is offering a full range of CDs, LPs, Books and DVDs - over a million titles, couriered FREE to your door - and we are redeeming and issuing online vouchers again. As always, if you place an order on the website, your credit card IS NOT CHARGED until the goods are sent, so there has never been any risk to you.

INSURANCE CUSTOMERS
If you have an insurance claim to be fulfilled by Real Groovy, we apologise for any inconvenience you have been caused and advise that, if you have a current balance (within the last 12 months) you can once again use your credit in our stores.

SPECIAL ORDERS
We are again ordering daily from local suppliers and weekly from the USA and Europe. If you can't find what you want in our stores just ask and we will order items in for you.

VINYL
We will be expanding our vinyl selection due to the huge and renewed demand for High Fidelity recordings. We'll also continue to source large collections of records from overseas and will be offering a range of turntables in the future. Remember: Music Sounds Better on Vinyl!

YOUR SUPPORT
Once again, we have been overwhelmed by the support that we have received from our customers, and want to sincerely thank you for the patience, understanding and courtesy that has been shown to our staff over the last months.

FREE UNDERCOVER PARKING ON WEEKENDS
Now you can park for FREE while you shop at Real Groovy Auckland on weekends! The Tournament undercover car park on Waverley St - right next to Real Groovy - is available to customers WHILE YOU ARE SHOPPING AT REAL GROOVY during business hours, 9am-7pm, on Saturdays, Sundays and Public Holidays. Here's a map to help you find it.

Please note that costs or penalties may apply if you leave your vehicle in the car park after these hours. Real Groovy accepts NO RESPONSIBILITY for damage or inconvenience that may be caused by parking in the building.

CHRISTMAS HOURS
We'll be open some extra late nights during Christmas week:
AUCKLAND NORMAL HOURS:
9am - 7pm Saturday-Wednesday
9am - 9pm Thursday and Friday

CHRISTMAS HOURS
9am - 9pm Monday 22nd to Wednesday 24th
Closing at 7pm from Boxing Day through to Wednesday 7th January
We open at 11am New Year's Day
Normal hours from Thursday 8th January

WELLINGTON will be open 9am - 7pm from December 1st; 9am - 9pm Monday 22nd to Wednesday 24th December

CHRISTCHURCH will be open 9am - 9pm from Friday 19th - Wednesday 24th December

Thank you

The Real Groovy Team

1 comment:

Nik said...

YES! Awesome news. I was in there a week or so ago and was so sad to see how it felt half-dead, with all the stuff from the basement crammed up on top and a mild scent of 'everything must go' in the air. Great to see they'll stay around, one of the things I love about Auckland.